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“COLUMBUS, Ohio--(BUSINESS WIRE)--Stephen P. Hunckler has joined the State Auto Insurance Companies as chief claims officer. He succeeds John Melvin, who announced his retirement earlier this year. Hunckler was most recently executive vice president and chief claims officer at Balboa Insurance in Irvine, Calif., where he was responsible for overall claims execution and strategy supporting the company’s $3 billion book of business. His 33 years of professional experience includes all but six in property and casualty insurance claims, with senior management roles held at CNA, Travelers, AIG and Zurich American. Throughout his career, Hunckler has turned around underperforming regions, led acquisition integration efforts, and rebuilt claims organizations. ‘We’re fortunate to have someone of Steve’s experience and success leading our claims organization, which fulfills the promise we make to our independent agents, insureds, and claimants every day,’ said State Auto Executive Vice President and Chief Operating Officer Mark Blackburn. ‘Steve clearly understands our promise and looks forward to leading an already skilled and talented claims organization to even greater levels of success.’”